Insurance Support for Boarding Up in Kingston
If you’ve had to secure a property after damage or a break-in, our Insurance Support for Boarding Up in Kingston makes the paperwork simple while we get you safe and secure. Whether it’s burglary, vandalism, storm, fire, flood, or accidental impact, we provide insurer-ready evidence and clear documentation so your claim can progress without fuss—while our DBS-checked technicians secure your windows, doors, shopfront or roof openings quickly and non-destructively wherever possible.
We’re a local team covering Kingston upon Thames and the wider KT postcode area (KT1–KT24), with 10+ years’ experience, full public liability insurance and methods your insurer will recognise. You’ll receive time-stamped photos, an itemised invoice, and a short work statement describing what we found and how we made the property safe.
When You Need This
Insurance support for boarding up comes into play when your property needs immediate securing and you’ll be claiming the cost back through your insurer. Typical situations include:
- Post-burglary boarding up: forced or kicked-in doors, smashed windows and frames, or damaged locks after a break-in.
- Vandalism boarding: broken shopfront glass, graffiti combined with smashed panels, or attempted intrusions.
- Storm damage boarding: windows blown out, damaged skylights, roof lights compromised, or debris impact on glazing.
- Fire damage boarding: windows and doors weakened by heat or water, broken glazing from heat stress.
- Flood damage boarding: swollen frames that won’t close, damaged doors, and the need to protect openings while ventilation is balanced with security.
- Accidental breakage boarding: cracked shopfronts, ladder or tool impacts, or vehicle strike to a storefront.
Insurers usually expect a fast, tidy, and proportionate make-safe response that minimises further loss. We prioritise:
- Non-destructive securing wherever possible.
- Anti-tamper fixings so boards can’t be easily removed from outside.
- Appropriate materials (plywood/OSB) and temporary steel solutions for higher-risk openings.
- Clean, insurer-friendly paperwork.
Tip: Keep your police crime reference number if applicable (e.g., burglary or vandalism). Your insurer will often ask for it.
How We Support Your Claim
We make the claims side straightforward by collecting evidence the way insurers like to see it, and by documenting decisions clearly.
- Before we start
- We listen to what happened, confirm the affected areas, and note any special insurer instructions you have.
- With your consent, we can speak to your insurer or loss adjuster to confirm expectations in plain English.
- Evidence gathering on arrival
- Time-stamped photos before any work starts (overall scene and close-ups).
- Notes on the cause and nature of damage as observed (e.g., forced entry on hinge side).
- Any risk factors (exposed sharp glass, unsafe frame, trip hazards).
- Make-safe and secure
- We carry standard sheet sizes of plywood/OSB (typically 11–18 mm) and anti-tamper fixings. For higher-risk or repeated access needs, we can install temporary steel doors or security screens.
- Non-destructive approaches come first (e.g., fixings into existing frames or mortar joints); drilling into frames or masonry is only used where structural damage or safety dictates.
- If broken glass remains, we safely clear and bag debris.
- After works
- Time-stamped “after” photos showing the completed securing points.
- A simple work statement summarising the incident and our actions (e.g., “Front bay window smashed by impact; fitted 18 mm OSB with anti-tamper fixings, cleared glass, checked frame, left opening weather-resistant”).
- An itemised invoice (labour, materials, access equipment if used, waste disposal where applicable).
- For commercial sites, we can note RAMS compliance in brief if requested.
What paperwork you receive
- Time-stamped photo set (before and after).
- Work statement in plain language (what we found, what we secured, and why).
- Itemised invoice (materials, labour, access, disposal if relevant).
- Optional: a simple site sketch for complex openings or multiple elevations.
Payment and insurers
- In many cases, you pay us and reclaim from your insurer. We issue an itemised VAT invoice for your claim.
- If your insurer authorises direct settlement to us in writing, we can invoice them directly. We’ll ask for written authorisation and a claim reference first.
- We’re not loss adjusters or legal advisors; we simply provide clear evidence and documentation to support your claim.
How We Secure Your Property
Our make-safe methods are designed to be robust, proportionate and insurer-friendly.
- Materials: We typically use exterior-grade plywood or OSB in 11–18 mm thickness, chosen to suit opening size, risk, and expected duration. Thicker sheets may be used for larger spans or higher-risk locations.
- Fixings: We use anti-tamper fixings designed so they can’t be easily removed from outside. This reduces the risk of opportunistic entry after we leave.
- Non-destructive first: Wherever possible, we fix to existing frames or mortar joints and preserve the substrate. Rare exceptions include:
- Severely damaged frames that can’t hold fixings safely.
- Structural issues or unsafe surroundings requiring alternative fixing points.
- Fire or flood degradation where temporary drilling into a sound surface is the only safe option.
- Temporary steel doors and screens: For heavily damaged doors, repeated break-ins, or void properties, we can fit temporary steel doors and anti-vandal security screens to control access and protect against re-entry.
- Weather protection: For roof and skylight boarding or storm damage, we combine boarding with temporary weatherproofing to help limit water ingress until permanent repairs are arranged.
- Clean-up: We safely remove loose shards and glass debris from the immediate area. Disposal can be included where agreed; this will be itemised on your invoice.
If you’re planning a rapid repair, we can set boards to allow easier glazing access later. If you need both secure now and repair soon, we can coordinate a “board and return” approach with your chosen contractor or an emergency glazier.
For context on typical methods, you may find our overview helpful: what is boarding up.
Why Choose Us
- Local Kingston team, KT-wide coverage: We operate across Kingston upon Thames, Surbiton, Norbiton, New Malden, Tolworth, Chessington, Hampton Wick and all KT postcodes (KT1–KT24) with efficient dispatch 24/7.
- 10+ years’ experience: We’ve secured thousands of windows, doors, shopfronts and roof openings with calm, methodical workmanship.
- Public liability insured and DBS-checked technicians: Professional, vetted, and safety-focused.
- Non-destructive wherever possible: We preserve frames and fabric unless safety or structural issues mean a different approach is necessary.
- Insurer-ready paperwork: Time-stamped photos, itemised invoices and a clear work statement. We can include a brief RAMS note for commercial claims when needed.
- Clean, tidy and respectful: We remove loose glass, leave openings neatly boarded, and keep access routes safe.
- Workmanship you can trust: Solid fixings, correctly sized boards, and appropriate materials for the opening and risk level.
Our priority is to make your property safe quickly, document what we do clearly, and reduce stress at a difficult time.
What Happens Next
- Call us and tell us what happened. We’ll note your claim details and any insurer instructions you already have.
- We attend, make safe and secure, and gather photo evidence before and after.
- We send you insurer-ready documents: time-stamped photos, itemised invoice and a short work statement.
- You share these with your insurer and progress your claim. If they want to speak to us, we’re happy to help with practical clarification.
Related services and situations you may need next:
- If it’s urgent right now, see our 24/7 emergency boarding up.
- For smashed panes at home or in a block, read about our window boarding in Kingston.
- If you’ve had a break-in, our post-burglary boarding up explains steps and insurer paperwork.
- Retail damage or shopfront glass failure? See shopfront boarding.
FAQs
Is boarding up covered by insurance?
In many policies, emergency boarding up after insured events (e.g., burglary, storm, vandalism) is covered, but the details vary. We provide insurer-ready paperwork; your policy and insurer will confirm coverage. Keep your policy number and any police crime reference number handy.
What paperwork will I get for my claim?
You’ll receive time-stamped photos (before and after), an itemised invoice and a short work statement explaining what happened and what we secured. For commercial claims, we can add a brief note confirming safe working (RAMS) where required.
Can you bill my insurer directly?
Usually, you pay us and reclaim. If your insurer authorises direct billing to us in writing, with a claim reference, we can invoice them directly. We’re not loss adjusters or legal advisors, but we’re happy to speak with your insurer about the work done.
Will boarding up damage my frames or walls?
We use non-destructive securing wherever possible, typically fixing to existing frames or mortar joints. If damage or safety factors prevent that, we’ll explain options and use the least intrusive secure method that’s safe and effective.
How long will my property be boarded up?
Boarding is a temporary security measure until permanent repairs are arranged. Some clients re-glaze within days; others need longer due to parts, scheduling or insurance approvals. We can advise on suitable materials for the expected duration and refer to follow-on services if you need them.
What if this happens at night or over a weekend?
We operate 24/7 across Kingston and the KT area. For urgent cases, call us anytime. Our 24/7 emergency boarding up page explains the process.
Do you provide quotes for insurers before attending?
For pre-authorised works, we can give an estimate based on photos and measurements. For live emergencies, we prioritise attendance and make-safe first, then issue the full itemised invoice and supporting evidence.
Additional Tips for a Smooth Claim
- Photograph the damage yourself before we arrive if it’s safe to do so.
- Keep your police crime reference number (for theft, burglary or vandalism).
- Notify your insurer as soon as practical; ask if they need any specific wording.
- Don’t dispose of damaged parts until you’ve confirmed with your insurer (unless it’s a safety hazard—if so, we’ll document disposal in our invoice and work statement).
- If you manage multiple properties, centralise claim references and property IDs to speed up approvals.
We understand that dealing with damage is stressful. Our job is to make the securing straightforward and to give you clear, insurer-ready documentation without the jargon.
Note: We’re not loss adjusters or legal advisors and don’t make coverage decisions. We provide clear evidence and documentation about the make-safe work we carry out. Please refer to your policy and insurer for coverage queries.
For a broader overview of methods and materials, you can read what is boarding up. For costs, see how we price different situations on our boarding up prices page (we don’t publish fixed rates; we explain the factors so you know what affects your quote).
If this is an immediate emergency, please call rather than email.
If you’re coordinating on behalf of a business, landlord or facility, we can liaise with your team, site contacts and your insurer to keep communication simple—just let us know who should receive what.
We cover Kingston upon Thames and all KT postcodes, including Surbiton, Norbiton, New Malden, Tolworth, Chessington, Hampton Wick, Thames Ditton, Esher, Epsom, Walton-on-Thames, Weybridge and beyond.
Need to understand the situations we attend? Visit our situations hub for burglary, vandalism, storm, fire, flood and accidental damage scenarios.
Ready to talk? Contact our Kingston team now.
We’re here 24/7 and we’ll take it from here.
Thank you for trusting a local, insured and DBS-checked team to make your property safe.
Your safety and security first—paperwork included.
Clear, calm and competent support, every time.
When you’re ready, we’re ready.
Speak soon.
Stay safe.
We’ll help you secure it—then help you document it.
That’s our promise.
End of additional notes.
Still unsure about cover? Call us, explain the situation, and we’ll suggest the simplest next step.
Remember: keep your police crime reference number.
We’ve got you.
— The Kingston Boarding Up Team
Call us first. We’ll do the rest.
Thanks.
We’re on our way when you need us.
Let us help.
See you soon (safely).
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End.
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020 4572 1601
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Need help now? Call 020 4572 1601 or Email us.
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